Your opinion counts!
Your opinion about our customer service, products, website or other relevant topics is extremely important to us. We welcome your comments and suggestions with great pleasure.
Are there special opening hours for customer service?
Our customer service is available to you during our regular business hours.
Outside of these hours you can still reach us via the contact form and we will get back to you as soon as possible.
How long does it usually take to receive a response to my inquiry?
We endeavour to respond to enquiries as quickly as possible. You will normally receive a response within 24 hours, however it may take a little longer during peak periods.
What information should I provide in my customer service request?
To help us process your request efficiently, it would be helpful if you included your order number, the item in question, and a detailed description of the problem in your request. The more information we have, the faster we can help you.